Effective Date: [01/04/2022]
These Terms and Conditions ("Terms") govern your use of the Blood Test Perth website (referred to as the "Website") and the services provided by Blood Test Perth (referred to as "we," "us," or "our"). By using the Website and our services, you agree to these Terms. Please read them carefully.
1. About Blood Test Perth Services
Pathology Services
You will order the specific pathology tests you require (or packages of tests offered by us from time to time) through the Website, providing us with your personal details as we request.
Following receipt of payment for your selected pathology tests, Blood Test Perth will promptly contact the laboratory we currently collaborate with. We will schedule your tests and book a private appointment for the collection of your blood sample.
We will email you your pathology test results typically within 7 working business days, although certain rarer or referred tests may take longer than this. Your pathology test results will include an easy-to-understand reference range next to your result. This will indicate whether your test results are abnormal or normal. Any grossly abnormal pathology test results will be reviewed by one of our Australian registered medical practitioners (Dr), and they will provide a comment at the bottom of each testing panel if required.
As an online service, we do not offer a traditional doctor-patient relationship. We recommend that you discuss your pathology test results with your medical practitioner for advice.
You understand and agree that Blood Test Perth will:
Not diagnose or treat diseases or medical conditions indicated by pathology test results delivered as part of the Blood Test Perth Services. Any test information provided on the website or personal dashboards is of a generic nature for information purposes only and should not be construed as medical advice.
Only send your pathology test results to the email address you supplied when ordering your tests through the Website and will not send pathology test results to your medical practitioner or any other third party, except for certain notifiable infectious diseases. These diseases are notified by the laboratory to the relevant Public Health unit.
In the case of notifiable infectious diseases, the Public Health unit may need to contact you directly by phone and/or email for follow-up information since there isn't a doctor they can contact on your behalf.
Not be liable if incorrect information (mobile number and email) is entered into our system by yourself. A results link is sent via text.
If you suffer from, or may suffer from, a medical condition or health concern, or if you are pregnant or breastfeeding, it is especially important that you consult your medical practitioner before taking any particular course of action based upon your Blood Test Perth Services.
2. Terms of Use
By using our services, you acknowledge and agree to these Terms, including the use of your personal information and consent to receiving communications from us.
We may amend these Terms from time to time, and your continued use of the Website and services indicates your acceptance of the amended Terms.
3. Registration and License
To use our services, you must be at least 18 years old. The purchase of services is for your personal use only.
Upon payment, we grant you a limited license to use the Website and related materials.
4. Payment and Refunds
You must pay for our services at the time of ordering through the Website.
Cancellation of services is possible within 24 hours of ordering if samples have not been taken. No refunds are available once samples have been taken or after 24 hours of placing the order.
5. Privacy Policy
Our Privacy Policy governs the collection, use, and disclosure of personal information provided by you. By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.
6. Rules for Website Use
You must not use the Website or services for any illegal purpose, interfere with others' enjoyment, or engage in fraudulent activities.
You are responsible for maintaining the compatibility of your device with the Website.
7. Intellectual Property
All intellectual property rights related to the Website and services are owned by Blood Test Perth. You must not reproduce, distribute, modify, or create derivative works without our prior written consent.
8. Suspension or Termination
We may suspend or terminate your access to our services if you breach these Terms or for other appropriate reasons.
You may stop using our services and the Website at any time.
9. Limitation of Liability
To the extent permitted by law, Blood Test Perth will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or the Website.
10. Complaints
If you have a complaint, please email us with the subject line "Complaint" and provide detailed information and supporting documentation.
11. Governing Law
These Terms and your use of our services shall be governed by and construed in accordance with the laws of Western Australia.
12. Severance
If any provision of these terms is found to be illegal, invalid, or unenforceable, in whole or in part, under any law, then such provision or part of it will be deemed not to form part of these terms, and the legality and enforceability of the other provisions of these terms will remain unaffected and enforceable.
13. Entire Agreement
These terms constitute the entire agreement between Blood Test Perth and Customers and replace and supersede all other prior agreements or undertakings between the parties.
14. Intellectual Property and Ownership
The Website, the Blood Test Perth logo and trademarks (whether registered or unregistered), the Brand, and these terms and conditions, the content of any materials we provide to you in connection with the Blood Test Perth Services (Blood Test Perth Intellectual Property), will at all times remain our property and are subject to copyright and other intellectual property rights under Australian law, international conventions, and other laws. You undertake not to copy, publish, or reproduce in whole or in part the Blood Test Perth Intellectual Property except as expressly permitted by these terms and conditions.
15. Governing Laws
These terms and conditions will be governed by and construed in accordance with the laws of the state of Western Australia. All parties hereby submit to the jurisdiction of the Courts of Western Australia.
Your Acknowledgements and Consents
By ordering or booking Blood Test Perth Services, you acknowledge and agree that:
